Terms of Service

Last updated: 10 November 2026

These terms are an agreement between you and Subastra (“Subastra”, “we”, “us”). Subastra is an unregistered business run by its owner in Malappuram, Kerala, India. By creating an account or using subastra.app you agree to these terms. If you do not agree, please do not use the service.

1. What Subastra is

Subastra is online software for running sports league player auctions (Subastra Bid) and live tournament scoring (Subastra Live). You create a private workspace for your league or organisation, add teams and players, and use the tools included in your plan.

2. Who can use it

• You must be at least 18 years old and able to enter into a contract under Indian law.
• If you sign up for a club, league or organisation, you confirm you are allowed to act for it.
• Keep your password and any authenticator codes private. You are responsible for activity in your account. Tell us at once at [email protected] if you think someone else has used it.

3. Free trial

Each person can get one free trial. Its length and limits (for example number of teams and players) are shown on the website when you sign up and can change for new sign-ups. Creating extra accounts to get more trials is not allowed and may lead to those accounts being closed.

4. Plans, prices and payment

• Plans, prices, validity and limits are shown on the plans page. Prices are in Indian Rupees.
• Payment is currently made by UPI to the UPI ID shown on the payment page. After paying, you submit your UTR / reference number. We check it against our bank records and then switch on your plan, normally within 12 hours.
• A plan starts when we activate it and lasts for the number of days shown for that plan. Plans do not renew automatically; you choose whether to buy again.
• We may change prices and plans for future purchases. A change never affects a plan you have already paid for.
• Submitting a false or someone else’s UTR / reference number is not allowed and may lead to your account being closed.
• Refunds are covered by our Refund Policy.

5. Your content and data

• You own the information you add, such as team names, player names, photos, videos, logos, prices and results (“your content”).
• You give us permission to store, process and display your content only to provide the service to you and the people you choose to share it with (for example a public score link or broadcast screen).
• You must have the right to upload your content. If you add information or photos of players or other people, you confirm they have agreed to it. For anyone under 18, you confirm a parent or guardian has agreed.
• How we handle personal data is explained in our Privacy Policy.

6. Fair use

You agree not to:

• break any law, including laws on gambling and betting. Subastra is for organising teams and sports events, not for betting or wagering real money on outcomes.
• upload content that is illegal, hateful, sexual, violent, or that infringes someone else’s copyright, trademark or privacy;
• try to access other customers’ workspaces, get around plan limits or security, or attack, overload or copy the service;
• resell or rent the service to others without our written permission.

7. When a plan ends

When your plan or trial ends, your workspace becomes read-only: you can still sign in and see your data, but you cannot add or change it until you buy a plan. We may delete workspace data from trials that were never upgraded 30 days after the trial ends, and data from ended paid plans 180 days after the plan ends. Please download anything you want to keep before then.

8. Pausing or closing accounts

We may pause or close a workspace or account if these terms are broken, if a payment is found to be false, or if we are required to by law. Where possible we will tell you first by email and give you a chance to fix the problem. If we close a paid workspace without you having broken these terms, we will refund the unused part of your plan.

9. Availability and changes

We work to keep Subastra running smoothly and securely, but we cannot promise it will always be available or error-free, especially during live events that depend on your own internet connection and devices. Please keep a backup plan for important events. We may improve, change or remove features over time.

10. Responsibility

Subastra is provided “as is”. To the extent the law allows, we are not responsible for indirect losses, such as lost profit, lost data or the cost of a delayed event. Our total responsibility to you for any claim is limited to the amount you paid us in the 3 months before the claim. Nothing in these terms limits rights you have under Indian consumer law that cannot be limited.

11. Name and ownership

The Subastra name, logo, design and software belong to us. We may change the product name in future; if we do, your account, data and plan continue under the new name.

12. Law and disputes

These terms are governed by the laws of India. If there is a dispute, please contact us first at [email protected] and we will try to resolve it within 30 days. If we cannot, the courts at Malappuram, Kerala, India will have jurisdiction.

13. Changes to these terms

We may update these terms. We will show the date of the latest version at the top of this page and, for important changes, email account owners before they apply. Using Subastra after a change means you accept the new terms.

14. Contact and complaints

Email [email protected]. Complaints are handled by the Subastra owner as grievance contact; we acknowledge complaints within 48 hours and aim to resolve them within 15 days.